Companies/Stripe/Incidents

Stripe: Stripe Support Systems issue

Affected components: Stripe core components

Timeline of updates

1. investigating2026-09-20 07:31 UTC

   We're currently investigating issues with our support systems due to an upstream partner issue, starting 07:10 UTC. We've currently disabled live support channels and are monitoring the affected service provider. We will provide further updates once we have observed recovery.

2. resolved2026-09-20 08:10 UTC

   The partner issue affecting our support systems has been resolved. Stripe's live support channels have been restored and are operating normally. This issue has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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