# Stripe: Stripe Support Systems issue

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-09-20 07:31 UTC · Resolved: 2026-09-20 08:10 UTC · Duration: 39 min
- Updates: 2 · Affected components: Stripe core components
- [Vendor status page: https://stspg.io/h6zj34k6gg57](https://stspg.io/h6zj34k6gg57)
- [Company: Stripe](https://rewindex.com/company/stripe.md)

## Timeline of updates

- **investigating** 2026-09-20 07:31 UTC: We're currently investigating issues with our support systems due to an upstream partner issue, starting 07:10 UTC. We've currently disabled live support channels and are monitoring the affected service provider. We will provide further updates once we have observed recovery.
- **resolved** 2026-09-20 08:10 UTC: The partner issue affecting our support systems has been resolved. Stripe's live support channels have been restored and are operating normally. This issue has been resolved.


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Canonical: https://rewindex.com/company/stripe/incidents/qhc2pwg3n7t2 · Markdown: https://rewindex.com/company/stripe/incidents/qhc2pwg3n7t2.md · JSON: https://rewindex.com/api/v1/companies/stripe/incidents/qhc2pwg3n7t2 · Generated 2026-10-19T23:36:57.883Z