Stripe: Elevated Issuing errors from 17:13 - 20:41 UTC
Affected components: Banking-as-a-serviceStripe API
Timeline of updates
- investigating
We’re currently investigating elevated API errors beginning at 17:13 UTC. We’ll post an update soon.
- identified
We’re currently seeing elevated errors related to newly created Issuing cards beginning at 17:13 UTC. We’ve identified the cause, and are working on a fix.
- identified
Beginning at 17:13 UTC, we are experiencing elevated error rates for API requests involving Issuing cards that were created or updated between 17:13–17:54 UTC. We are currently working to correct the affected card data, and will update you soon.
- identified
From 17:15 - 20:41 UTC, Stripe Issuing cards that were created or updated between 17:15–17:54 UTC experienced elevated error rates for API requests. The majority of errors subsided by 19:32 UTC, with full resolution occurring at 20:41 UTC. We have corrected the affected card data, and this issue is now resolved.
- resolved
From 17:15 - 20:41 UTC, Stripe Issuing cards that were created or updated between 17:15–17:54 UTC experienced elevated error rates for API requests. The majority of errors subsided by 19:32 UTC, with full resolution occurring at 20:41 UTC. We have corrected the affected card data, and this issue is now resolved.
Changes Rewindex caught on this incident
- Incident updated: Elevated Issuing errors from 17:13 UTC
- Incident updated: Elevated Issuing errors from 17:13 UTC
- Incident updated: Elevated Issuing errors from 17:13 - 20:41 UTC
- Incident updated: Elevated Issuing errors from 17:13 - 20:41 UTC
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-28 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
e35c0b8f12977f5f…Version 2 captured
In the 2026-10-28 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
9cfb4dd3cb503c8e…Version 3 captured
In the 2026-10-28 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
02ee56597f71abb8…Version 4 captured
In the 2026-10-28 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
659af3a3442e8091…Version 5 captured
In the 2026-10-28 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
58838d697271a0c6…
Impact, status and times are the vendor’s own, as last archived. View on www.stripestatus.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Stripe, started 2026-10-28 17:39 UTC, resolved after 4.6 h, 5 update(s); edited after publishing.
- Title
- Elevated Issuing errors from 17:13 - 20:41 UTC
- Vendor
- Stripe
- Date
- URL
- https://rewindex.com/company/stripe/incidents/k0m9vtfvkcjz
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