Stripe: Chat and Request-a-call support unavailable
Timeline of updates
- resolved
From 14:32 - 17:04 UTC, we saw a full service disruption with a downstream provider that impacted Stripe's Live Chat and Request a Callback functionality. The service provider has recovered and services have been restored. The issue was external to Stripe and is now resolved.
From Stripe’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on www.stripestatus.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Stripe, started 2025-11-25 16:05 UTC, resolved after 1.0 h, 1 update(s).
- Title
- Chat and Request-a-call support unavailable
- Vendor
- Stripe
- Date
- URL
- https://rewindex.com/company/stripe/incidents/hqzjx56z9n40
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