Companies / Squarespace / incidents

Squarespace: Related products not loading on product detail pages

Affected components: Commerce

Timeline of updates

1. investigating2025-12-09 04:01 UTC

   We are currently investigating reports of related products not loading on product detail pages.

2. investigating2025-12-09 04:22 UTC

   We are currently investigating reports of related products not loading on product detail pages.

3. identified2025-12-09 04:35 UTC

   We've identified the cause and the team is working on a resolution.

4. identified2025-12-09 04:58 UTC

   We are continuing to work on a fix for this issue.

5. identified2025-12-09 05:20 UTC

   We are continuing to work on a fix for this issue.

6. resolved2025-12-09 05:32 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Squarespace profile · Recent Squarespace incidents · Markdown · JSON