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Squarespace: Issues connecting to Weglot

Impact: majorStatus: resolvedStarted Resolved (3.9 h)1 updateSource: status.squarespace.com (opens in new tab)

Timeline of updates

  1. resolved

    This incident has been resolved. If you are still seeing a "Couldn’t connect to Weglot" error message in the Language and Region panel, follow these steps to resolve it: 1. Disconnect Weglot via Settings > Extensions > Connected Extensions. 2. Go back to the Language & Region panel, click Connect under Weglot. 3. In the Weglot connect workflow > login to the existing Weglot account > choose the project associated with the site rather than creating a new project. For reference, here is the guide on this process: https://support.squarespace.com/hc/en-us/articles/205809778-Creating-a-multilingual-site-in-Squarespace

From Squarespace’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.squarespace.com (opens in new tab). Squarespace profile · Recent Squarespace incidents · Markdown · JSON