# Squarespace: Issues connecting to Weglot

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-11-14 15:23 UTC · Resolved: 2022-11-14 19:19 UTC · Duration: 3.9 h
- Updates: 1
- [Vendor status page: https://status.squarespace.com/incidents/mcnr4vdjhxzk](https://status.squarespace.com/incidents/mcnr4vdjhxzk)
- [Company: Squarespace](https://rewindex.com/company/squarespace.md)

## Timeline of updates

- **resolved** 2022-11-14 19:19 UTC: This incident has been resolved. If you are still seeing a "Couldn’t connect to Weglot" error message in the Language and Region panel, follow these steps to resolve it: 1. Disconnect Weglot via Settings > Extensions > Connected Extensions. 2. Go back to the Language & Region panel, click Connect under Weglot. 3. In the Weglot connect workflow > login to the existing Weglot account > choose the project associated with the site rather than creating a new project. For reference, here is the guide on this process: https://support.squarespace.com/hc/en-us/articles/205809778-Creating-a-multilingual-site-in-Squarespace

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/squarespace/incidents/mcnr4vdjhxzk · Markdown: https://rewindex.com/company/squarespace/incidents/mcnr4vdjhxzk.md · JSON: https://rewindex.com/api/v1/companies/squarespace/incidents/mcnr4vdjhxzk · Generated 2026-10-18T11:37:11.980Z