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Squarespace: Some Commerce features are failing to load

Affected components: Site LoadingCommerce

Timeline of updates

1. investigating2025-09-03 20:39 UTC

   We're currently investigating an issue that is preventing some Commerce features from loading.

2. investigating2025-09-03 21:02 UTC

   We're continuing to investigate an issue that is preventing some Commerce features from loading.

3. investigating2025-09-03 21:16 UTC

   We're continuing to investigate an issue that is preventing some Commerce features from loading.

4. investigating2025-09-03 21:32 UTC

   We're continuing to investigate an issue that is preventing some Commerce features from loading.

5. investigating2025-09-03 22:05 UTC

   We have mitigated the issue that was preventing some Commerce features from loading.

6. resolved2025-09-03 23:33 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Squarespace profile · Recent Squarespace incidents · Markdown · JSON