# Squarespace: Some Commerce features are failing to load

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-03 20:39 UTC · Resolved: 2025-09-03 23:33 UTC · Duration: 2.9 h
- Updates: 6 · Affected components: Site Loading, Commerce
- [Vendor status page: https://stspg.io/r816tmbbxqrx](https://stspg.io/r816tmbbxqrx)
- [Company: Squarespace](https://rewindex.com/company/squarespace.md)

## Timeline of updates

- **investigating** 2025-09-03 20:39 UTC: We're currently investigating an issue that is preventing some Commerce features from loading.
- **investigating** 2025-09-03 21:02 UTC: We're continuing to investigate an issue that is preventing some Commerce features from loading.
- **investigating** 2025-09-03 21:16 UTC: We're continuing to investigate an issue that is preventing some Commerce features from loading.
- **investigating** 2025-09-03 21:32 UTC: We're continuing to investigate an issue that is preventing some Commerce features from loading.
- **investigating** 2025-09-03 22:05 UTC: We have mitigated the issue that was preventing some Commerce features from loading.
- **resolved** 2025-09-03 23:33 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/squarespace/incidents/kz55yg405t1q · Markdown: https://rewindex.com/company/squarespace/incidents/kz55yg405t1q.md · JSON: https://rewindex.com/api/v1/companies/squarespace/incidents/kz55yg405t1q · Generated 2026-10-18T11:49:13.988Z