Companies / Squarespace / incidents

Squarespace: Non-English Template Front Sites

Impact: majorStatus: resolvedStarted Resolved (4.0 h)5 updatesSource: stspg.io (opens in new tab)
Summary

Squarespace reported a major outage affecting loading of non-English template front sites at squarespace.com, starting 2025-12-16 15:35 UTC and resolved at 2025-12-16 19:32 UTC, lasting 3 h 57 min. A fix was implemented by 18:50 UTC; no cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Site Loading

Timeline of updates

  1. investigating

    We are currently investigating loading issues for non-English template front sites at squarespace.com.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. identified

    We are continuing to work on a fix for this issue.

  4. monitoring

    A fix has been implemented and we are monitoring the results.

  5. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Squarespace profile · Recent Squarespace incidents · Markdown · JSON