# Squarespace: Non-English Template Front Sites

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-12-16 15:35 UTC · Resolved: 2025-12-16 19:32 UTC · Duration: 4.0 h
- Updates: 5 · Affected components: Site Loading
- [Vendor status page: https://stspg.io/fn6tv9rq6gsf](https://stspg.io/fn6tv9rq6gsf)
- [Company: Squarespace](https://rewindex.com/company/squarespace.md)

## Summary

Squarespace reported a major outage affecting loading of non-English template front sites at squarespace.com, starting 2025-12-16 15:35 UTC and resolved at 2025-12-16 19:32 UTC, lasting 3 h 57 min. A fix was implemented by 18:50 UTC; no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-12-16 15:35 UTC: We are currently investigating loading issues for non-English template front sites at squarespace.com.
- **identified** 2025-12-16 16:08 UTC: The issue has been identified and a fix is being implemented.
- **identified** 2025-12-16 16:54 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2025-12-16 18:50 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-12-16 19:32 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-12-16 15:35 UTC: [Major incident: Non-English Template Front Sites](https://rewindex.com/change/iabdde41558e968.md)


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Canonical: https://rewindex.com/company/squarespace/incidents/khn1gwdyq3r7 · Markdown: https://rewindex.com/company/squarespace/incidents/khn1gwdyq3r7.md · JSON: https://rewindex.com/api/v1/companies/squarespace/incidents/khn1gwdyq3r7 · Generated 2026-10-18T09:41:09.567Z