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Speechmatics: RT SaaS USA - Session concurrency values maintenance

MaintenancemaintenanceStatus: verifyingeditedStarted Not resolved3 updatesstatus.speechmatics.com (opens in new tab)

Affected components: Realtime SaaS - US

Timeline of updates

  1. scheduled

    Scheduled maintenance: RT SaaS USA - session concurrency values
    When: 4th November 2026 08:00 UTC to 6th November 2026 08:00 UTC
    The usage value in the Info message (type: concurrent_session_usage) sent by the Realtime (RT) SaaS API may show a number lower than your true concurrency during this maintenance window. This is while we migrate the infrastructure that tracks concurrent session usage for the RT SaaS API.
    What this means for you:
    - Your quota limits and the number of concurrent sessions you can open are unchanged
    - Your quota headroom is unaffected, so you will not unexpectedly receive quota errors
    - There will be no disruption to general RT SaaS service or availability. This will only affect session concurrency values from the API.
    - No action is required on your end
    Reported usage will be accurate again after the maintenance window.

  2. in progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. verifying

    Maintenance was successfully completed at 08:11 UTC on 4th November 2026. Some customers may still experience usage values lower than true concurrency until 6th November 2026 08:00 UTC.

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Cite this

Maintenance posted by Speechmatics, started 2026-11-04 08:00 UTC, not resolved, 3 update(s); edited after publishing.

Title
RT SaaS USA - Session concurrency values maintenance
Vendor
Speechmatics
Date
URL
https://rewindex.com/company/speechmatics/incidents/p7gz9cqy48qp

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