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SparkPost: Delay in event processing.

MinorStatus: resolvedStarted Resolved (3.9 h)3 updatesstspg.io (opens in new tab)

Affected components: Metrics API - Metrics API - USAMetrics API - USAEvent Webhook Delivery Service - Event Webhooks - USAEvent Webhooks - USASparkPost Application - USASparkPost Application (WebUI) - SparkPost Application - USAEvents API - Events API - USAEvents API - USA

Timeline of updates

  1. investigating

    There is a delay in our events pipeline. This is causing metrics, events and webhooks to be delayed for a portion of data. Message sending is not effected.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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