Companies/SparkPost/Incidents

SparkPost: Data processing delays

Affected components: SparkPost Application - USASparkPost Application (WebUI) - SparkPost Application - USASparkPost Application - EUROPESparkPost Application (WebUI) - SparkPost Application - EUROPE

Timeline of updates

1. identified2025-09-12 14:55 UTC

   We are currently experiencing a data processing delay that is impacting the generation of datasets. Some of those include: health scores, Cohort data, Daily metrics, Scheduled reports, A/B testing, and email previews.

2. monitoring2025-09-12 17:00 UTC

   The issue has been fixed and we are seeing processing catch back up. We will continue to monitor while catching up. Current estimate for full recovery is 3 hours.

3. monitoring2025-09-12 20:22 UTC

   We are continuing to monitor for any further issues.

4. resolved2025-09-12 21:36 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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