SparkPost: Mail delivery delays
Affected components: SMTP Delivery (Outbound Message Delivery) - SMTP Delivery - USASMTP Delivery - USASMTP Delivery - EUROPESMTP Delivery (Outbound Message Delivery) - SMTP Delivery - EUROPE
Timeline of updates
- investigating
Some email deliveries are being delayed. The delays come and go, and queued messages are being delivered once each one clears. Our team is investigating the cause and working on a fix. We'll post an update here as soon as we know more. We apologize for the disruption.
- monitoring
We've made changes to address the intermittent delivery delays. Since then, email has been delivered without delay, including during peak sending periods that previously caused the slowdowns. We're watching closely to confirm the issue is fully resolved and will post an update here. Thank you for your patience.
- resolved
This issue has been resolved. Since our changes went in, we've seen no further delivery delays, including through peak sending periods. Email is being delivered normally. We apologize for the disruption and thank you for your patience.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).