SparkPost: Outbound message delivery is delayed/slow for some SparkPost customers (US hosted only)
Affected components: SMTP Delivery - Outbound Message Delivery - SMTP Delivery - USA
Timeline of updates
- investigating
We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)
- identified
The issue has been identified and a fix is being implemented.
- monitoring
A fix has been implemented and we are monitoring the results.
- identified
We are continuing to work on a fix for this issue.
- monitoring
A fix was implemented and we are seeing sustained delivery recovery.
- resolved
This incident has been resolved.
Changes Rewindex caught on this incident
- Incident updated: Outbound message delivery is delayed/slow for some SparkPost customers (US hosted only)
- Incident updated: Outbound message delivery is delayed/slow for some SparkPost customers (US hosted only)
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-28 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
5b86fce8f4a1af9e…Version 2 captured
In the 2026-10-28 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
8e57e30668517b36…Version 3 captured
In the 2026-10-28 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
c6e1e9b106e4583e…
Impact, status and times are the vendor’s own, as last archived. View on status.sparkpost.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by SparkPost, started 2026-10-28 19:48 UTC, resolved after 50 min, 6 update(s); edited after publishing.
- Title
- Outbound message delivery is delayed/slow for some SparkPost customers (US hosted only)
- Vendor
- SparkPost
- Date
- URL
- https://rewindex.com/company/sparkpost/incidents/dgp65ql0ksld
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