Companies/SparkPost/Incidents

SparkPost: Data processing delays

Affected components: Metrics API - Metrics API - USAMetrics API - USAEvent Webhook Delivery Service - Event Webhooks - EUROPEEvent Webhooks - EUROPEEvents API - EUROPEEvents API - Events API - EUROPEEvent Webhook Delivery Service - Event Webhooks - USAEvent Webhooks - USASparkPost Application - USASparkPost Application (WebUI) - SparkPost Application - USAEvents API - Events API - USAEvents API - USASparkPost Application - EUROPESparkPost Application (WebUI) - SparkPost Application - EUROPEMetrics API - EUROPEMetrics API - Metrics API - EUROPE

Timeline of updates

1. investigating2025-12-10 21:22 UTC

   We are currently looking into a data delay. This is causing our metrics to be delayed. It is not effecting mail sending.

2. monitoring2025-12-11 00:23 UTC

   Our pipeline that was having issue has recovered. We are monitoring to ensure we stay in a good state. Very sorry for the inconvenience.

3. resolved2025-12-11 00:32 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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