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SparkPost: Elevated 5xx Suppression List API error rates and latency for some SparkPost customers (US hosted only)

MinorStatus: resolvedStarted Resolved (1.1 h)3 updatesstspg.io (opens in new tab)

Affected components: Suppression List API - Suppression List API - USASuppression List API - USA

Timeline of updates

  1. identified

    We are experiencing an elevated level of errors and latency on the Suppression List API for some SparkPost customers. Please retry any 5xx error. Note: This issue does not impact SparkPost customers hosted in the EU.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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