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CompaniesSnowflakeIncidents

Snowflake: INC20000336

MinorStatus: resolvededitedStarted Resolved (3.3 h)4 updatesstatus.snowflake.com (opens in new tab)
Summary

Snowflake’s 11-07 01:41 UTC monitoring update shows no visible wording change: the cloud provider had resolved the underlying issue, and Snowflake was monitoring. The update still describes possible delays or intermittent failures when resuming or scaling up virtual warehouses; the edit adds no new customer-impact information.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: AWS - US West - Commercial Gov - OregonAWS - US West - Oregon - Virtual Warehouses

Timeline of updates

  1. investigating

    Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.
    Customer experience: Customers hosted in the specified region may experience delays when resuming or scaling up virtual warehouses. Existing warehouses that are already running may be unaffected.
    Workaround: There are currently no available workarounds for this issue.
    Preliminary root cause: A third-party cloud platform provider is experiencing an issue that is affecting resource provisioning, which is delaying virtual warehouse resumes.

  2. identified

    Current status: We've determined that an issue with a third-party cloud platform provider is affecting our ability to provision compute resources in the specified regions. We're retaining existing virtual warehouse resources in the specified regions to reduce the impact, and we're working with the provider to restore service. We'll provide another update within 2 hours.
    Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or scaling up virtual warehouses. Existing warehouses that are already running may be unaffected. Additionally, serverless tasks may take longer than expected to begin. Customers may also be unable to start new Snowpark Container Services services, including notebooks, and compute pools may remain in a resizing state when scaling up.
    ETA: An ETA is not yet available. We'll provide one as soon as possible.
    Workaround: There are currently no available workarounds for this issue.
    Preliminary root cause: A third-party cloud platform provider is experiencing an issue that is affecting resource provisioning.

  3. monitoringEdited

    Current status: Our third-party cloud platform provider has resolved the underlying issue, and we're monitoring the environment until we're confident all services are functioning properly. We'll provide another update within 60 minutes.
    Customer experience: Customers hosted in the specified regions may have experienced delays or intermittent failures when resuming or scaling up virtual warehouses. Serverless tasks may have taken longer than expected to begin. Customers may also have been unable to start new Snowpark Container Services services, including notebooks, and compute pools may have remained stuck when starting or scaling up. Existing warehouses and services that were already running may have been unaffected.
    Impact start time: 22:50 UTC November 06, 2026
    Impact end time: 00:31 UTC November 07, 2026
    Preliminary root cause: A third-party cloud platform provider experienced an issue that affected resource provisioning.

  4. resolved

    Current status: We've coordinated with our third-party cloud platform to implement the fix for this issue, and we've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.
    Customer experience: Customers hosted in the specified regions may have experienced delays or intermittent failures when resuming or scaling up virtual warehouses. Serverless tasks may have taken longer than expected to begin. Customers may also have been unable to start new Snowpark Container Services services, including notebooks, and compute pools may have remained stuck when starting or scaling up. Existing warehouses and services that were already running may have been unaffected.
    Impact start time: 22:50 UTC November 06, 2026
    Impact end time: 00:31 UTC November 07, 2026
    Preliminary root cause: A third-party cloud platform provider experienced an issue that affected resource provisioning.
    A root cause analysis (RCA) will be conducted and a summary will be made available within 10 business days.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on status.snowflake.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Snowflake, started 2026-11-06 23:32 UTC, resolved after 3.3 h, 4 update(s); edited after publishing.

Title
INC20000336
Vendor
Snowflake
Date
URL
https://rewindex.com/company/snowflake/incidents/x3qhhkdr8yqw

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