Snowflake: INC20000319
Affected components: Azure - Central US - IowaAzure - East US 2 - VirginiaAzure - West Europe - NetherlandsAzure - West US 2 - Washington - Virtual Warehouses
Timeline of updates
- investigatingEdited
Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that are already running may be unaffected. Additionally, serverless tasks may take longer than expected to run.
Impact start time: 03:00 UTC October 29, 2026 - investigatingEdited
Current status: We've increased virtual warehouse resources in the specified regions to reduce the impact while we work to identify the cause. We'll provide an update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that are already running may be unaffected. Additionally, serverless tasks may take longer than expected to begin.
Workaround: There are currently no available workarounds for this issue.
Impact start time: 03:00 UTC October 29, 2026 - investigating
Current status: We've determined that an issue with a third-party cloud platform provider is affecting our ability to provision virtual warehouse resources in the specified regions. The provider is deploying a fix, and we're working with them to restore service. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that are already running may be unaffected. Additionally, serverless tasks may take longer than expected to begin.
ETA: Based on information from our third-party cloud platform provider, we expect their fix to be in place within two hours. We'll provide an updated ETA as we receive more information.
Workaround: There are currently no available workarounds for this issue.
Impact start time: 03:00 UTC October 29, 2026
Preliminary root cause: A third-party cloud platform provider experienced an issue that slowed responses to resource provisioning requests, which delayed virtual warehouse resumes. - identified
Current status: We've confirmed that an issue with a third-party cloud platform provider is affecting our ability to provision virtual warehouse resources in the specified regions. The provider is in the process of deploying a fix, and we are starting to see initial signs of recovery across a subset of regions. We continue to work with them as they progress the fix across all impacted regions and will provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that are already running may be unaffected. Additionally, serverless tasks may take longer than expected to begin.
ETA: Based on information from our third-party cloud platform provider, we expect their fix to be in place within 90 minutes.
Workaround: There are currently no available workarounds for this issue.
Impact start time: 03:00 UTC October 29, 2026
Preliminary root cause: A third-party cloud platform provider experienced an issue that slowed responses to resource provisioning requests, which delayed virtual warehouse resumes. - identified
Current status: We've confirmed that an issue with a third-party cloud platform provider is affecting our ability to provision virtual warehouse resources in the specified regions. The provider remains in the process of deploying a fix across impacted regions and we're starting to see indications of recovery across our EMEA regions. We continue to work with them as they progress their recovery actions and will provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that are already running may be unaffected. Additionally, serverless tasks may take longer than expected to begin.
ETA: Based on information from our third-party cloud platform provider, we still expect their fix to be in place within 90 minutes.
Workaround: There are currently no available workarounds for this issue.
Impact start time: 03:00 UTC October 29, 2026
Preliminary root cause: A third-party cloud platform provider experienced an issue that slowed responses to resource provisioning requests, which delayed virtual warehouse resumes. - identified
Current status: We've confirmed that an issue with a third-party cloud platform provider is affecting our ability to provision virtual warehouse resources in the specified regions. The provider remains in the process of deploying a fix across impacted regions and, although they have revised their timeframe to recovery, we expect the majority of customer impact to now be mitigated. We remain in contact with them as they progress their recovery actions and will provide another update within 2 hours.
Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that are already running may be unaffected. Additionally, serverless tasks may take longer than expected to begin.
ETA: Based on information from our third-party cloud platform provider, we expect their fix to be in place within 2 hours.
Workaround: There are currently no available workarounds for this issue.
Impact start time: 03:00 UTC October 29, 2026
Preliminary root cause: A third-party cloud platform provider experienced an issue that slowed responses to resource provisioning requests, which delayed virtual warehouse resumes.
Changes Rewindex caught on this incident
- Incident silently edited: INC20000319
- Incident updated: INC20000319
- Incident silently edited: INC20000319
- Incident updated: INC20000319
- Incident updated: INC20000319
- Incident updated: INC20000319
- Incident updated: INC20000319
Archive proof
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Impact, status and times are the vendor’s own, as last archived. View on status.snowflake.com (opens in new tab).