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ChangesSnowflakeINC20000319

Snowflake: Incident updated: INC20000319

Incident updateNormal progress (rule, 100%)Changed status.snowflake.com (opens in new tab)
Summary

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What changed

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AddedUpdateinvestigating#1
Before: not present
After: Current status: We've determined that an issue with a third-party cloud platform provider is affecting our ability to provision virtual warehouse resources in the specified regions. The provider is deploying a fix, and we're working with them to restore service. We'll provide another update within 60 minutes. Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that are already running may be unaffected. Additionally, serverless tasks may take longer than expected to begin. ETA: Based on information from our third-party cloud platform provider, we expect their fix to be in place within two hours. We'll provide an updated ETA as we receive more information. Workaround: There are currently no available workarounds for this issue. Impact start time: 03:00 UTC October 29, 2026 Preliminary root cause: A third-party cloud platform provider experienced an issue that slowed responses to resource provisioning requests, which delayed virtual warehouse resumes.

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History of this incident

TodayThursday, October 29Thu, Oct 29

2 rewrites, 5 incident changes

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