Companies/Snowflake/Incidents

Snowflake: 13 Deployments Affected: MI-20220525

Timeline of updates

1. resolved2022-05-25 16:47 UTC

   Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have experienced delays or failures while performing Snowpipe data ingestion workflows that require the copy_history function. If the timespan set for the copy_history query is between May 9, 2022, and May 25, 2022, at 06:30 PT, then your queries may continue to be impacted. If the timespan is set for a period of time that does not query copy_history prior to when the mitigation was implemented at 06:30 PT, then your queries are no longer impacted. Workaround: As a workaround, you can alter the timespan of your queries to a shorter time frame (e.g., one or two hours). Incident start time: 03:37 PT May 25, 2022 Incident end time: 06:30 PT May 25, 2022 A root cause analysis (RCA) document will be published within seven business days.

From Snowflake’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.snowflake.com (opens in new tab).

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