Companies/Snowflake/Incidents

Snowflake: AWS - US East (Ohio): INC0113045

Timeline of updates

1. resolved2024-07-30 19:28 UTC

   Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified region(s) may have experienced an inability to execute scheduled tasks via automated or manual procedures. Please note: In the Task History UI page, task executions impacted by this incident may appear in the table function for showing task graphs that are currently running (CURRENT_TASK_GRAPHS) even though they are not currently running, and those same executions may not appear in the table function for showing task graphs that are complete (COMPLETE_TASK_GRAPHS). Additionally, tasks that were impacted by this incident may not have upcoming scheduled task entries in task history if the next scheduled execution is over 2 hours in the future. Incident start time: 06:30 UTC July 30, 2024 Incident end time: 16:50 UTC July 30, 2024 Preliminary root cause: An error within a task maintenance activity resulted in task schedules becoming unavailable, preventing them from running as expected. A root cause analysis (RCA) document will be published within seven business days.

From Snowflake’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.snowflake.com (opens in new tab).

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