Companies / Smartsheet / incidents
Smartsheet: Investigating Issues with Images and Attachments
Timeline of updates
- resolved
On April 14th, 2023 at 3:04 PM PDT, a DNS outage occurred due to an incorrect value that was applied to the DNS. This caused customer-facing issues viewing images and downloading attachments. Users may have been unable to view images or download attachments from 3:04 PM PDT on 4/14/23 to 5:30PM PDT on 4/15/23. Our engineers were able deploy the fix for the issue at 5:30 PM PDT on 4/14/23. The issue has been fully resolved as of 5:30 PM PDT on 4/15/23.
From Smartsheet’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.smartsheet.com (opens in new tab). Smartsheet profile · Recent Smartsheet incidents · Markdown · JSON