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Smartsheet: Proof links returning a blank screen

Timeline of updates

1. monitoring2026-02-10 19:06 UTC

   A fix has been implemented and we are monitoring the results.

2. resolved2026-02-10 22:17 UTC

   This incident has been resolved.

3. postmortem2026-02-18 00:35 UTC

   Starting on Monday, February 9th, 2026 at 12:00PM Pacific Time, users experienced blank pages when accessing some Proof generated links. Our engineering team identified a regression. A fix was fully deployed and full proof functionality was restored for all customers on February 10th, 2026 at 11:00AM Pacific Time. We are reviewing our deployment processes to help prevent similar incidents in the future.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Smartsheet profile · Recent Smartsheet incidents · Markdown · JSON