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Smartsheet: Smartsheet Application & API

Impact: majorStatus: resolvedStarted Resolved (6 d)1 updateSource: status.smartsheet.com (opens in new tab)

Timeline of updates

  1. resolved

    On June 22nd, at 5:34 AM PDT, the Smartsheet Application encountered a situation that caused unexpected resource consumption to our database systems. Our engineers responded and began to investigate the situation. Engineering worked to recover the systems bringing them online by 6:17 AM PDT. Our investigation identified a resource consumption issue originating from our logging infrastructure which further delayed the return to a normal state. The system was returned to fully operational status at 8:16 AM PDT. On June 23rd, we deployed a fix to our logging infrastructure to prevent a recurrence of this type of problem in the future.

From Smartsheet’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.smartsheet.com (opens in new tab). Smartsheet profile · Recent Smartsheet incidents · Markdown · JSON