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Sinch: Sinch Elastic SIP Trunking - Incident - duplicate call records

No impact listedStatus: resolvedStarted Resolved (29 h)1 updatestatus.sinch.com (opens in new tab)

Timeline of updates

  1. resolved

    The issue with duplicate call records on Elastic SIP Trunking in which non-completed calls may report twice will be resolved in production on Wednesday, June 10, 2026 at 13:00 UTC. Sinch will be updating our event publisher logic in production at that time. If you have any questions or concerns, please contact us at support@sinch.com

From Sinch’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.sinch.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Sinch, started 2026-06-04 17:05 UTC, resolved after 29 h, 1 update(s).

Title
Sinch Elastic SIP Trunking - Incident - duplicate call records
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/incidents/wk6vfq9w44y6

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