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Sinch: [INCIDENT] | Enterprise Messaging & Operator Services | Customer Ticketing Portal down | TT# MNOC-38410

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.sinch.com (opens in new tab)

Timeline of updates

  1. resolved

    INCIDENT Services : Enterprise Messaging & Operator Services Ticket : MNOC-38410 Incident Start Date and Time (GMT):: 21 March 2022 10:30 Hrs. Incident End Date and Time (GMT):: 21 March 2022 12:30 Hrs. Description: Our Customer Ticketing portal could have been inaccessible to few of our customers, resulting in inability to create tickets. Our Support Groups worked on high priority to resolve the issue and fixed the issue. Customer Ticketing portal is accessible now. Impact: Customer Ticketing portal was down, unable to create tickets and view the created tickets. Customer Ticketing portal is accessible now. If you have any questions or concerns, with regards to Enterprise Messaging platform please send an email to essupport.digitalinterconnect@sinch.com. If you have any questions or concerns, with regards to Operator Services platform, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.

From Sinch’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.sinch.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Sinch, started 2022-03-21 12:43 UTC, resolved after 0 min, 1 update(s).

Title
[INCIDENT] | Enterprise Messaging & Operator Services | Customer Ticketing Portal down | TT# MNOC-38410
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/incidents/rt462nt03k8s

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