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Sinch: Delivery issues - Three IE

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.sinch.com (opens in new tab)

Timeline of updates

  1. resolved

    Dear Client, We are writing to inform you retroactively regarding an issue on Three Ireland's SMSC which caused intermittent delivery/delays for MT SMS. Start time: 2022-09-02 16:44 UTC End Time: 2022-09-08 20:00 UTC Three IE had a planned maintenance on their SMSC on 2022-09-02, at 16:44 UTC they ran into unexpected DB issues which caused problems with a sub-set of incoming SMS to Three IE SMSC. A portion of traffic may have failed and old SMS may have been resent from Three IE's SMSC causing multiple/duplicate deliveries to end-users. Sincerely, Sinch

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Cite this

Status incident (vendor impact label: none) posted by Sinch, started 2022-09-02 14:00 UTC, resolved after 0 min, 1 update(s).

Title
Delivery issues - Three IE
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/incidents/c0skr7l5lgvz

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