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CompaniesSinchMonthly reportsApril 2026

Sinch in April 2026: incidents, uptime and changes

38incidents posted
4labelled major or critical
95.18%free of major/critical
75.04%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 34 h 41 min, incident time 7.5 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Major 2 · Minor 30 · No impact listed 4

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
Service Outage - Sinch Engage ClassicCritical51 minresolved04-01
Chatlayer - US region outageCritical6.0 hresolved04-22
WhatsApps sending through APIMajor28 hresolved04-20
Conversation API SMS Channel - US region outageMajor56 minresolved04-22

Other incidents 34

IncidentImpactStartedDurationStatusDay
Delivery Issue Brazil - ClaroMinor12 hresolved04-01
Delivery Issue France - OrangeMinor2.5 hresolved04-02
Delivery Issue Philippines - Globe TelecomMinor4.2 hresolved04-03
DI SMS 365 (iSMS) | Operator Services | Delay in delivery | MNOC-63780No impact listed24 minresolved04-07
Delivery Issue Mexico - AT&TMinor2.6 hresolved04-08
Delivery Issue Spain - DigiMobileMinor1.7 hresolved04-08
Service Degradation – Verification – GlobalMinor24 minresolved04-08
Delivery Issue Mexico - AT&TMinor1.2 hresolved04-09
DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO, MT and DR | TT#MNOC-63843No impact listed1.6 hresolved04-10
Delivery Issue Brazil - Algar TelecomMinor12 hresolved04-10
Delivery Issue Colombia - TigoMinor1.1 hresolved04-11
Delivery Issue Costa Rica - Telefonica Costa RicaMinor3.3 hresolved04-12
Service Disruption - Sinch Engage LegacyMinor2.0 hresolved04-15
Site US7 - Network DisturbanceMinor12 hresolved04-15
Delivery Issue Angola - AfricellMinor45 minresolved04-17
Service Disruption - Sinch Engage - Social Campaigns Creation FailureMinor7.9 hresolved04-17
Delivery Issue Cuba - CubacelMinor18 hresolved04-18
Delivery Issue United States - AT&TMinor5.2 hresolved04-18
DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO, MT and DR || MNOC-63913No impact listed15 minresolved04-20
Customer Support - Ticketing SystemMinor2.1 hresolved04-21
Delivery Issue Sweden - TeliaMinor1.6 hresolved04-21
Potential latencies on SMS Delivery StatsMinor31 hresolved04-22
Delivery Issue Sweden - TeliaMinor1.1 hresolved04-22
Degradation - EU3 EndpointMinor2.6 hresolved04-22
Delivery Issue O2 - UKMinor1.4 hresolved04-23
Delivery Issue Uruguay - AntelMinor4.7 hresolved04-23
Delivery Issue Mexico - AT&TMinor1.7 hresolved04-23
DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO/MT Messages | TT#MNOC-63953Minor5.5 hresolved04-23
Delivery issue - Telia NorwayMinor2.7 hresolved04-24
Delivery issue - Telia SwedenMinor1.4 hresolved04-24
DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO, MT and DR || MNOC-63975No impact listed31 minresolved04-27
Delivery Issue Costa Rica - TelefonicaMinor16 hresolved04-29
Delivery Issue Reunion - OrangeMinor4.6 hresolved04-30
Delivery Issue US - AT&TMinor12 hresolved04-30

Maintenance 60

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Cite this

Sinch posted 38 status incidents in April 2026 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in April 2026
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2026/04

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