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CompaniesSinchMonthly reportsNovember 2025

Sinch in November 2025: incidents, uptime and changes

42incidents posted
2labelled major or critical
99.25%free of major/critical
47.07%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 5 h 22 min, incident time 15.9 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 39 · No impact listed 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Sinch FaxAPI - Incident - Fax CompletionsMajor2.8 hresolved11-06
Chatlayer - Partial DegradationMajor2.6 hresolved11-18

Other incidents 40

IncidentImpactStartedDurationStatusDay
Delivery Issue Mexico - TelefonicaMinor1.4 hresolved11-04
Platform Degradation - MMSMinor6.8 hresolved11-04
Service Degradation - Customer DashboardMinor3.0 hresolved11-06
Sinch Engage - DegradationMinor1.6 hresolved11-07
Chatlayer App-Integrations - Service DegradationMinor5 dresolved11-07
Delivery Issue Brazil - Algar TelecomMinor11 hresolved11-09
Delivery Issue Australia - TelstraMinor56 minresolved11-10
Delivery Issue Mexico - IzziMinor9.7 hresolved11-11
Delivery Issue Netherlands - OdidoMinor1.9 hresolved11-11
Delivery Issue Mexico - IzziMinor10 hresolved11-11
Sinch Engage - Contacts DegradationNo impact listed0 minresolved11-11
Delivery Issue Mexico - AT&TMinor3.3 hresolved11-12
Delivery Issue Congo (DRC) - OrangeMinor36 hresolved11-14
Delivery Issue Ukraine - PEOPLEnetMinor45 hresolved11-15
Delivery Issue Canada - ISP Telecom.Minor1.5 hresolved11-18
Delivery Issue US - Minor networksMinor1.1 hresolved11-18
DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO, MT and DR Traffic | MNOC-62149Minor24 minresolved11-19
Service Degradation - WhatsApp templateMinor1.6 hresolved11-19
Delivery Issue Angola - AfricellMinor20 hresolved11-19
Delivery Issue Tunisia - OoredooMinor1.5 hresolved11-19
Delivery Issue Colombia - ClaroMinor1.6 hresolved11-21
Delivery Issue Tunisia - OoredooMinor4 dresolved11-21
Delivery Issue Colombia - ClaroMinor1.8 hresolved11-23
Delivery Issue Colombia - TelefonicaMinor2 dresolved11-24
Delivery Issue ColombiaMinor25 hresolved11-24
Delivery issues United States - Verizon WirelessMinor3.4 hresolved11-24
Delivery Issue Ireland - Eir TelecomMinor43 minresolved11-25
Delivery Issue Mexico - TelcelMinor3.7 hresolved11-25
Delivery Issue New Zealand - SparkMinor6.0 hresolved11-25
Delivery Issue New Zealand - SkinnyMinor6.0 hresolved11-25
Delivery Issue Mexico - AT&TMinor1.3 hresolved11-26
Delivery Issue Mexico - IzzyMinor4.0 hresolved11-26
Delivery Issue Mexico - IzziMinor5.6 hresolved11-26
Delivery Issue Guatemala - TigoMinor2.1 hresolved11-27
Delivery Issue United Kingdom - Vodafone UKMinor6.3 hresolved11-27
Delivery Issue Nuuday - DenmarkMinor2.5 hresolved11-28
Delivery Issue Colombia - ClaroMinor1.1 hresolved11-28
Delivery Issue United Kingdom - VodafoneMinor24 hresolved11-28
DI SMS 365 (MM7) | Operator Services | Potential delay in delivery of MO, MT and DR | TT# MNOC-62277Minor6.8 hresolved11-28
Delivery Issue Iraq - Asia CellMinor3.9 hresolved11-30

Maintenance 65

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Cite this

Sinch posted 42 status incidents in November 2025 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in November 2025
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2025/11

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