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CompaniesSinchMonthly reportsSeptember 2025

Sinch in September 2025: incidents, uptime and changes

53incidents posted
3labelled major or critical
97.73%free of major/critical
35.80%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 16 h 20 min, incident time 19.3 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 2 · Minor 50

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Campaigns is not availableCritical13 hresolved09-24
Sinch Elastic SIP Trunking - IncidentMajor2.8 hresolved09-23
Delivery issues in United States - T-MobileMajor33 minresolved09-29

Other incidents 50

IncidentImpactStartedDurationStatusDay
Delivery Issue Mexico - AT&TMinor2.7 hresolved09-02
Delivery Issue Mexico - AT&TMinor1.8 hresolved09-03
Delivery Issue Spain - Digi MobilMinor2.1 hresolved09-04
Delivery Issue Mali - TelecelMinor2.1 hresolved09-04
Delivery Issue Iraq - Asia CellMinor5.3 hresolved09-04
Delivery Issues Norway - TeliaMinor11 hresolved09-05
Delivery Issue Djibouti - EvatisMinor4 dresolved09-06
Service Degradation - Customer Dashboard - Message Search and AnalyticsMinor6.8 hresolved09-07
Delivery Issue Dominican Republic - AlticeMinor4.6 hresolved09-08
Delivery Issue Tunisia - OrangeMinor5.2 hresolved09-08
Delivery Issue Mexico - AT&TMinor5.4 hresolved09-09
DI SMS 365 | Operator Services | Report Manager Inaccessibility and Potential delay in viewing StatisticsMinor9 dresolved09-09
DI MMS 365 (MM7) | Operator Services | Potential delay in delivery of MO, MT and DLR | TT#MNOC-608620Minor21 hresolved09-10
Service Degradation - Customer Dashboard - Message Search and AnalyticsMinor1.5 hresolved09-11
Service Degradation - Customer Dashboard - Message Search and AnalyticsMinor3.9 hresolved09-12
Delivery Issues Benin - MoovMinor8.6 hresolved09-13
Delivery Issues Germany - Vodafone GermanyMinor15 hresolved09-14
Delivery Issue United Kingdom - Everything EverywhereMinor55 minresolved09-15
Delivery Issue Djibouti - EvatisMinor3.5 hresolved09-15
Delivery Issue Mali - TelecelMinor18 hresolved09-15
Delivery Issue Ghana - VodafoneMinor12 hresolved09-15
Delivery Issue Djibouti - EvatisMinor2.2 hresolved09-16
Delivery Issues Benin - MoovMinor46 hresolved09-16
Delivery Issue Ghana - VodafoneMinor1.5 hresolved09-16
Delivery Issue Norway - TeliaMinor2.6 hresolved09-16
Delivery Issue Mali - TelecelMinor2.5 hresolved09-17
DI MMS 365 (MM7) | Operator Services | Potential delay in delivery of MO, MT and DLR | TT#MNOC-60965Minor8.9 hresolved09-17
Delivery Issue Angola - AfricellMinor1.9 hresolved09-18
Service Degradation - Customer Dashboard - AnalyticsMinor29 hresolved09-19
Delivery issues - United States and CanadaMinor3.7 hresolved09-20
Delivery Issue Guatemala - TigoMinor3.2 hresolved09-21
Service Degradation - Customer Dashboard - Message Search and AnalyticsMinor8.2 hresolved09-22
Delivery Issue - Canada - ISP TelecomMinor4.1 hresolved09-23
Sinch Chatlayer WebWidget V2 - IncidentMinor16 hresolved09-23
Delivery Issue Singapore - M1Minor1.4 hresolved09-23
Delivery Issue Sweden - Tele2ComviqMinor1.9 hresolved09-24
Service Degradation - Customer Dashboard - Message Search and AnalyticsMinor12 hresolved09-24
DI MMS 365 (MM7) | Operator Services | Potential delay in delivery of MO, MT and DLR | TT#MNOC-61071Minor5.8 hresolved09-24
Delivery Issue Guatemala - TigoMinor3.1 hresolved09-25
Service Degradation - Customer Dashboard - Message Search and AnalyticsMinor7.3 hresolved09-26
Delivery issue - Telia DenmarkMinor1.9 hresolved09-26
Delivery Issue United States - Google VoiceMinor26 hresolved09-26
Delivery Issue Guernsey - SureMinor11 hresolved09-27
Delivery Issue Malaysia - MaxisMinor3.3 hresolved09-27
Delivery Issue Netherlands - OdidoMinor7.8 hresolved09-27
Delivery Issue New Zealand - 2degreesMinor1.6 hresolved09-28
Delivery issues in Colombia - ClaroMinor2.5 hresolved09-28
Delivery Issue Brazil - ClaroMinor32 minresolved09-28
MMS Degradation - Canada, United StatesMinor12 hresolved09-28
Delivery Issue Norway - TelenorMinor3.8 hresolved09-29

Maintenance 105

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Sinch posted 53 status incidents in September 2025 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in September 2025
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2025/09

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