Companies / Shopify / incidents
Shopify: Some stores unable to purchase UPS shipping labels.
Some Shopify stores could not purchase UPS shipping labels from the fulfillment page in the Shopify admin; checkout shipping options worked normally. Shopify rated the Third party services incident major; it started and was resolved at 2019-11-14 06:05 UTC, with a recorded duration of 0 min. No cause or fix was stated.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Third party services
Timeline of updates
- monitoring
Some stores are temporarily unable to purchase UPS shipping labels from the fulfillment page in the Shopify admin. Shipping options are working normally for customers at checkout--only the purchase of shipping labels from within the admin is affected. We’re working on a solution and will keep you updated.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Major incident: Some stores unable to purchase UPS shipping labels. 2019-11-14 06:05 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Shopify profile · Recent Shopify incidents · Markdown · JSON