Companies / Shopify / incidents
Shopify: Interruption in service on some stores
Timeline of updates
- resolved
We experienced a computer infrastructure failure from 03:57 to 04:07 UTC and again from 04:18 to 4:39 UTC. This failure affected roughly half of all Shopify stores in our US region. During the outage, storefronts and admin were offline for affected stores, and checkouts were unavailable through either online stores or Point of Sale devices. We sincerely apologize for this disruption and we are working to identify the causes of this failure and opportunities to improve our resiliency against similar failures.
From Shopify’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on www.shopifystatus.com (opens in new tab). Shopify profile · Recent Shopify incidents · Markdown · JSON