Companies / Shopify / incidents

Shopify: Facebook sales channel not syncing

Affected components: Third party services

Timeline of updates

1. investigating2019-11-28 15:41 UTC

   The Facebook sales channel is temporarily not syncing for some stores. We’re investigating and will keep you updated.

2. monitoring2019-11-28 17:10 UTC

   Facebook are working on a solution and we'll keep you updated.

3. monitoring2019-11-28 19:57 UTC

   We are continuing to monitor and we'll keep you updated.

4. resolved2019-11-28 21:55 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Shopify profile · Recent Shopify incidents · Markdown · JSON