Companies / Shopify / incidents

Shopify: Shopify admin is currently unreachable

Impact: criticalStatus: resolvedStarted Resolved (9 min)3 updatesSource: stspg.io (opens in new tab)
Summary

Shopify admin was unreachable in a critical incident from 2019-12-03 15:41 UTC to 2019-12-03 15:51 UTC, lasting 9 min. Shopify implemented a fix at 15:49 UTC and confirmed resolution at 15:51 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Admin

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Shopify profile · Recent Shopify incidents · Markdown · JSON