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Shopify change history: Some stores unable to purchase DHL Express shipping labels.

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26Major incident
When (UTC)ChangeKind
Major incident: Some stores unable to purchase DHL Express shipping labels.
Some Shopify stores could not purchase DHL Express shipping labels from the fulfillment page in the Shopify admin; customer checkout shipping options were unaffected. Shopify rated the incident major; it started at 2019-11-05 19:29 UTC and was resolved at 2019-11-05 21:32 UTC, lasting 2 h 2 min.
Major incident