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Sentry: Span & Transaction ingestion delayed in DE
Sentry reported major ingestion delays for spans and transactions in DE and US, with a US errors backlog also noted. The incident started at 2026-08-13 17:47 UTC and lasted 4 h 39 min, delaying ingestion of affected customer telemetry. Sentry resolved it at 2026-08-13 22:27 UTC after all backlogs were processed.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: US Ingestion - US Error IngestionAlerting - EU Transactions AlertingEU Ingestion - EU Span IngestionAlerting - US Errors AlertingUS Ingestion - US Transaction IngestionAlerting - US Transactions AlertingUS Ingestion - US Span IngestionAlerting - US Spans AlertingEU Ingestion - EU Transaction IngestionAlerting - EU Spans AlertingAlerting - EU Errors Alerting
Timeline of updates
- investigating
We are currently investigating ingestion delays for spans and transactions in DE
- investigating
We are currently investigating ingestion delays for spans and transactions in DE and US
- investigating
We are currently investigating ingestion delays for spans, transactions and alerts in DE and US
- identified
We've identified the source of latency and are reverting that change.
- monitoring
The problematic change has been reverted and we're processing backlogs.
- monitoring
The problematic change has been reverted and we're processing backlogs.
- monitoring
We've recovered all ingestion latency in DE. In US, errors have processed their backlog and we continue to make progress on spans in US.
- monitoring
We're continuing to make progress on the span ingestion backlog in US.
- monitoring
We continue to make progress on the spans backlog with an estimated completion time of 15 minutes.
- resolved
All backlogs have been processed.
Rewindex changes for this incident
- Major incident: Span & Transaction ingestion delayed in DE 2026-08-13 17:47 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Sentry profile · Recent Sentry incidents · Markdown · JSON