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SentinelOne: [AP1, AP2, AP3, EU1, EU2, EU3, ME1, NA1, NA2, NA3, NA4] - Delayed Data Ingestion

Affected components: AI SIEM (Data) - Canada (NA3)Canada (NA3)AI SIEM (Data) - Singapore (AP1)Singapore (AP1)AI SIEM (Data) - Germany (EU2)Germany (EU2)AI SIEM (Data) - Germany (EU1)Germany (EU1)AI SIEM (Data) - USA (NA1)USA (NA1)AI SIEM (Data) - USA (NA4)USA (NA4)AI SIEM (Data) - Australia (AP2)Australia (AP2)AI SIEM (Data) - India (AP3)India (AP3)

Timeline of updates

1. identified2026-07-06 06:58 UTC

   We are aware of delays in data ingestion impacting some customers. You may experience a delay in the appearance of new data within your console, including security event data, asset inventories, or alerts. Our engineering team is investigating and working to restore normal data flow.

2. identified2026-07-06 10:23 UTC

   The underlying issue has been identified and our engineering teams are actively working to implement a fix. We will provide updates as we make progress and appreciate your continued patience as we resolve the incident.

3. resolved2026-07-06 15:50 UTC

   Services have been restored, and we are working to validate the health of your systems. While data ingestion has resumed, there is a temporary backlog of data still being processed. As systems catch up, you may see a surge in delayed alerts. This is expected behavior and does not indicate new or ongoing threats.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). SentinelOne profile · Recent SentinelOne incidents · Markdown · JSON