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SentinelOne: [NA1] Service Interruption

Affected components: Singularity Operations Center and Management Console - USA (NA1)USA (NA1)Endpoint Security - USA (NA1)USA (NA1)Singularity Threat Services - USA (NA1)USA (NA1)Cloud Security - USA (NA1)USA (NA1)AI SIEM (Data) - USA (NA1)USA (NA1)Platform Features - USA (NA1)USA (NA1)

Timeline of updates

1. investigating2026-05-08 02:05 UTC

   SentinelOne is closely monitoring the ongoing degradation of an AWS Availability Zone that is impacting SentinelOne services in NA1.  During this time, you may experience temporary service disruption. We will provide further details as this situation progresses.

2. identified2026-05-08 02:32 UTC

   SentinelOne is closely monitoring the ongoing degradation of an AWS Availability Zone that is impacting SentinelOne services in NA1. During this time, you may experience temporary service disruption. We will provide further details as this situation progresses.

3. resolved2026-05-08 15:38 UTC

   All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). SentinelOne profile · Recent SentinelOne incidents · Markdown · JSON