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SentinelOne: [EU1] Delayed Data Ingestion

Impact: noneStatus: resolvedStarted Resolved (4.0 h)4 updatesSource: stspg.io (opens in new tab)

Affected components: AI SIEM (Data) - Germany (EU1)Germany (EU1)

Timeline of updates

  1. investigating

    We are aware of delays in data ingestion impacting some customers. You may experience a delay in the appearance of new data within your console, including security event data, asset inventories, or alerts. Our engineering team is investigating and working to restore normal data flow.

  2. investigating

    We are continuing to investigate this issue.

  3. monitoring

    Services have been restored, and we are working to validate the health of your systems. While data ingestion has resumed, there is a temporary backlog of data still being processed. As systems catch up, you may see a surge in delayed alerts. This is expected behavior and does not indicate new or ongoing threats.

  4. resolved

    All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). SentinelOne profile · Recent SentinelOne incidents · Markdown · JSON