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SendGrid: SMS Delivery Delays from Twilio Short Codes to Multiple Networks in India

MinorStatus: identifiededitedStarted Not resolved4 updatesstspg.io (opens in new tab)

Affected components: CARRIER NETWORK - SMS, APACSMS, APAC

Timeline of updates

  1. investigating

    Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified

    Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified

    Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. identified

    Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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