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SendGrid: SMS Delivery Delays from Twilio to T-Mobile Czech Republic

MinorStatus: resolvededitedStarted Resolved (4.3 h)4 updatesstspg.io (opens in new tab)

Affected components: CARRIER NETWORK - SMS, EuropeSMS, Europe

Timeline of updates

  1. investigating

    Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the Czech Republic. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified

    Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in the Czech Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. monitoring

    We have observed a recovery in SMS delivery from Twilio to T-Mobile network subscribers in the Czech Republic and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. resolved

    The incident has been resolved and SMS delivery from Twilio to T-Mobile network subscribers in the Czech Republic is operating normally.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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