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Segment: Data processing pipeline issue

Impact: majorStatus: resolvedStarted Resolved (2.5 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Segment reported a major data processing issue affecting Data Processing Pipeline (US), Engage (US), and Journeys (US) from 2026-07-26 01:43 UTC to 2026-07-26 04:10 UTC, lasting 2 h 27 min. A fix was implemented by 03:02 UTC, and the incident was resolved.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Data Processing Pipeline - Data Processing Pipeline (US)Data Processing Pipeline (US)Engage - Engage (US)Engage (US)Engage - Journeys (US)Journeys (US)

Timeline of updates

  1. identified

    We have identified an issue impacting data processing affecting multiple components.

  2. monitoring

    A fix has been implemented, and we are actively monitoring the results.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Segment profile · Recent Segment incidents · Markdown · JSON