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Secureframe: Employee onboarding redirect issues

Impact: majorStatus: resolvedStarted Resolved (3.2 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Secureframe reported a major Web Application incident preventing employee onboarding from loading for customers with policies enabled and trainings disabled. It started at 2024-01-29 16:35 UTC and lasted 3 h 12 min, resolving at 2024-01-29 19:47 UTC; a fix was implemented at 01-29 19:43 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Web Application

Timeline of updates

  1. identified

    We're experiencing issues loading employee onboarding for customers that have policies enabled and do not have trainings enabled.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Secureframe profile · Recent Secureframe incidents · Markdown · JSON