Secureframe: Office365: Some user logins and some integration syncs failing

Impact: majorStatus: resolvedStarted 2024-08-20 15:00 UTCResolved 2024-08-20 16:25 UTC (1.4 h)4 updatesSource: stspg.io

Summary

Secureframe reported a major Web Application incident affecting some Office365 user logins and integration syncs, starting 2024-08-20 15:00 UTC and resolved at 2024-08-20 16:25 UTC; the recorded duration was 1 h 24 min. A fix was implemented at 08-20 16:15 UTC, but no cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Web Application

Timeline of updates

investigating2024-08-20 15:00 UTC
We are currently investigating this error.
identified2024-08-20 15:02 UTC
The issue has been identified and we are working on a resolution.
monitoring2024-08-20 16:15 UTC
A fix has been implemented and we are monitoring the results.
resolved2024-08-20 16:25 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: Office365: Some user logins and some integration syncs failing 2024-08-20 15:00 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Secureframe profile · Recent Secureframe incidents · Markdown · JSON