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Secureframe change history: Secureframe Agent unable to connect

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16Major incident
When (UTC)ChangeKind
Critical incident: Secureframe Agent unable to connect
Secureframe reported a critical outage: Secureframe Agent could not connect to internal services, leaving it unable to operate and/or report. It lasted 20 h 22 min, from 2024-04-04 21:20 UTC to 2024-04-05 17:42 UTC. Secureframe implemented a fix and said it was working on an Agent update to reduce susceptibility to similar interruptions.
Major incident