Scaleway: [Support] Delays in ticket processing
Affected components: ExcellenceMiscellaneous - Excellence
Timeline of updates
- identified
Processing of current tickets may take longer than usual. Our teams are currently working to restore the service as soon as possible. Thank you for your understanding.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured 17:33 UTC
In the 2026-10-19 checkpoint, timestamped by FreeTSA and DigiCert on Oct 20, 00:41 UTC. Record hash
2ab4a857dd47a940…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).