# Scaleway: [Support] Delays in ticket processing

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-14 13:11 UTC · Resolved: 2026-10-07 10:04 UTC · Duration: 23 d
- Updates: 2 · Affected components: Excellence, Miscellaneous - Excellence
- [Vendor status page: https://stspg.io/3j3zt1ypy51w](https://stspg.io/3j3zt1ypy51w)
- [Company: Scaleway](https://rewindex.com/company/scaleway.md)

## Timeline of updates

- **identified** 2026-09-14 13:11 UTC: Processing of current tickets may take longer than usual. Our teams are currently working to restore the service as soon as possible. Thank you for your understanding.
- **resolved** 2026-10-07 10:04 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/scaleway/incidents/nh7f8s82m0yp · Markdown: https://rewindex.com/company/scaleway/incidents/nh7f8s82m0yp.md · JSON: https://rewindex.com/api/v1/companies/scaleway/incidents/nh7f8s82m0yp · Generated 2026-10-20T01:31:34.924Z