Companies / Salesforce / incidents
Salesforce: Service Disruption: Marketing Cloud Core Service
Impact: majorStatus: resolvedStarted Resolved (15 min)1 updateSource: status.salesforce.com (opens in new tab)
Affected components: Marketing Cloud Core Service4 instances
Timeline of updates
- update
At 03:19 UTC on September 15, 2026, we resolved the service disruption impacting service availability for Marketing Cloud core services. We restarted the affected database, which restored normal performance for all affected services. We apologize for how you and your business may have been affected by this incident. We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.
Rewindex changes for this incident
- Major incident: Service Disruption: Marketing Cloud Core Service 2026-09-15 03:04 UTC
Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab). Salesforce profile · Recent Salesforce incidents · Markdown · JSON